Privacy Notice
1. PRIVACY
Super Spin is dedicated to safeguarding your personal data. This Privacy Policy explains what types of information we collect when you use our services, why we gather it, and how we handle the data collected.
Please be aware that this Privacy Policy constitutes an agreement between you and Super Spin (referred to as “We,” “Us,” or “Our” as applicable). It forms an integral part of the Super Spin Terms and Conditions.
The Super Spin website (the “Casino,” “Website,” “Company,” “We,” “Us,” or “Our”) is owned and operated by Comentive LTD, a company registered under the laws of Belize with registration number 000047924, and registered address at Sea Urchin Street, San Pedro Town, Ambergris Caye, Belize.
We may update this Privacy Policy from time to time and will inform you of any changes by posting the revised terms on our platforms. We encourage you to review this Privacy Policy regularly to stay informed of any updates.
2. INFORMATION COLLECTED
We define Personal Information as any data that can be used to identify an individual, including but not limited to first and last name, date of birth, residential address, email address, phone number, or other relevant details. You may be required to provide Personal Information when using our website, creating an account, or accessing our services.
Personal Information we collect may include contact details, billing information, transaction history, website usage preferences, and user feedback. This data may be stored on servers located in Costa Rica (Jaco) and other jurisdictions as required.
We also automatically collect technical data such as IP address, browser type, device identifiers, access logs, language preferences, and crash reports to ensure service quality and security.
We do not collect your Personal Information without your knowledge and consent.
3. MEANS OF COLLECTING AND PROCESSING DATA
We collect data via:
- Your direct interactions with the Website;
- Communications with customer support;
- Third-party service providers (e.g., KYC, payment processors);
- Lawfully acquired customer lists from reputable partners.
We may share your information with third-party vendors assisting in support, account management, transactions, or verification. Any such sharing is done under strict contractual obligations to protect your data.
4. INFORMATION USE
We use Personal Information to:
- Provide and maintain our services;
- Process your transactions;
- Verify your identity;
- Comply with legal and regulatory requirements;
- Prevent fraud and ensure game integrity;
- Contact you with promotions, updates, or customer support responses.
You may also receive promotional messages from us or our partners unless you opt out (see Section 6).
Participation in surveys or contests is voluntary. If you win, we may use your name for promotional purposes unless prohibited by law.
5. CERTAIN EXCLUDED DISCLOSURES
We may disclose Personal Information if legally required or if we believe in good faith that it is necessary to:
- Comply with law enforcement or regulatory requests;
- Protect our legal rights;
- Prevent fraud or criminal activity (e.g., money laundering, card fraud, cheating).
In such cases, your data may be shared with other gaming operators, banks, card schemes, or authorities.
We may also share anonymized data for responsible gaming and addiction prevention research.
6. ACCESS
You may:
- View or correct your Personal Information;
- Opt out of promotional messages;
- Request restriction.
Contact our support team or update your preferences in your account settings.
7. COOKIES
We use cookies, flash cookies, and similar technologies to improve functionality, analyze usage, and personalize content.
Types of cookies:
- Strictly Necessary: For login and transactions;
- Session Cookies: Temporary cookies that expire when you close your browser;
- Persistent Cookies: Remain to remember your preferences;
- Analytical Cookies: Help improve site performance.
You can control cookie preferences in your browser or via Flash Player Settings Manager. Disabling cookies may impact site performance.
8. CONSENT TO USE OF ELECTRONIC SERVICE PROVIDERS
By using our platform, you consent to the use and transfer of Personal Information to third-party payment processors to process your deposits and withdrawals. This may involve international data transfers.
9. CONSENT TO SECURITY REVIEW
We may perform security reviews to verify account integrity, monitor activity, and prevent fraud or Terms violations. These may include ID verification, credit checks, and data cross-referencing. By using our services, you consent to such reviews and data transfers.
10. SECURITY
We store your Personal Information in secure, encrypted databases protected by firewalls and SSL (128-bit encryption). Our partners and vendors follow similarly strict data protection protocols.
11. PROTECTION OF MINORS
Our services are not available to individuals under the age of 18 or under the legal age in their jurisdiction. We take active steps to prevent underage access and will delete any data of minors found in our systems.
12. INTERNATIONAL TRANSFERS
Your Personal Information may be transferred and stored in countries outside your own, including jurisdictions that may not have equivalent data protection laws. We ensure that such transfers uphold your privacy rights.
13. THIRD-PARTY PRACTICES
Our Privacy Policy does not apply to third-party websites, platforms, or services linked to or integrated with our site. Please review their respective privacy policies separately.
14. LEGAL DISCLAIMER
Our services are provided "AS IS." We are not responsible for unforeseen issues, data breaches beyond our control, or errors in third-party systems.
15. CONSENT TO PRIVACY POLICY
By using our services, you agree to this Privacy Policy, which supersedes previous versions. Continued use after updates implies acceptance of the revised terms.
Under Article 77 of the General Data Protection Regulation (GDPR), you have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.
16. OTHER WEBSITES
Our website may link to external sites. We are not responsible for the privacy practices or content of those websites.
17. OTHER TERMS
All translations of this Privacy Policy are for reference only. In case of conflict, the English version prevails.
18. DATA RETENTION
We retain your Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy. However, due to legal and regulatory requirements—including but not limited to anti-money laundering (AML), fraud prevention, tax compliance, and responsible gaming obligations—we may be required to retain certain data indefinitely.
This includes identification documents, financial transactions, and account activity logs. Even if you request deletion or deactivation of your account, we may be legally obligated to keep your data.